Shipping & Order Tracking
Please allow 1-2 business days from the day order is placed for items to leave warehouse plus shipping time.
Business days are Monday-Friday and exclude federal holidays within the United States.
Orders placed on Friday after 8:00 am PST will ship the following Monday.
2-day and overnight deliveries can only be delivered Monday-Friday.
Expedited shipping is not eligible for weekend delivery.
Track Your Order
THRIVEN uses FedEx, UPS AND USPS as our preferred shipping providers. All tracking information will be available in the shipping confirmation email sent to the email you used at checkout with the subject line ‘Your THRIVEN order is on its way…’ Alternatively, you can visit the carriers website to use your tracking ID to check on its progress.
We do not offer international shipping at this time
You will receive an email notification once your order ships
You will not be billed for items purchased with a credit card until your order has shipped
Free shipping does not apply for coupon orders
Ground Free Over $65
Guam and Puerto Rico $40.00
Returns Request & Policy
We are committed to customer satisfaction. If you are not satisfied with your THRIVEN online purchase, simply follow the steps below.
Products must be in the condition you received them. We will not accept merchandise that’s been worn, altered, or washed.
Products must have the original tags and sticker must be intact.
Apparel must be returned in the original box that they were shipped in. Apparel stuffed into small boxes/packages will not be accepted.
Items must be returned within 30 days of purchase.
Unfortunately exchanges are not currently available. Please return any item/s in adherence to our returns policy.
Once your return is received and inspected by our fulfillment center your refund will be processed and a credit to the original method of payment or store credit will be applied within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.